Bridging the Gaps for Sleep Apnea Patients

Sleep apnea affects millions of Americans, yet many patients face significant gaps in care — from diagnosis through ongoing treatment. In this article co-authored for Sleep Review magazine, Nancy Rothstein, The Sleep Ambassador®, along with Si Baker-Goodwin, EdD, and Susan Redline, MD, MPH of Harvard Medical School, presents findings from the Sleep Apnea Patient-Centered Outcomes Network (SAPCON) based on feedback from over 8,000 users on MyApnea.org.

The research revealed that preventable misunderstandings and information gaps are alarmingly common. Patients frequently report feeling inadequately informed about their diagnosis, treatment options, and the connections between sleep apnea and other health conditions. Many struggle for years before receiving an accurate diagnosis — the interval between symptom onset and diagnosis often exceeds 10 years.

Key Challenges Identified by Patients

  • Inadequate education at diagnosis. Patients are overwhelmed with new terminology (AHI, hypopnea) but receive insufficient guidance about what their diagnosis means.
  • Unaware of treatment options beyond CPAP. Many patients are prescribed CPAP without being told about alternatives like oral appliances or neurostimulation devices.
  • Frustration leads to non-adherence. Without support for mask leaks, facial sores, or social embarrassment, patients abandon treatment.
  • Communication gaps between providers. Patients don’t know who to call when problems arise, as physicians and equipment providers each assume the other is educating the patient.

Patient-Suggested Solutions

  • Provide written information at appointments including key definitions, resource links, and the expected treatment sequence.
  • Conduct follow-up calls, especially in the first 30 days, to address adherence challenges before patients give up.
  • Discuss the full range of treatment options to enable informed, joint decision-making.

If you or a loved one is navigating sleep apnea, The Sleep Ambassador’s resources offer guidance. For professional consulting, visit services and courses.

Read the Full Article in Sleep Review →